When are meals delivered?
On Monday, Wednesday and Friday mornings, generally between 10:30am - 12:00pm.
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Can I get 7- day delivery?
Yes, we can deliver 2 meals on Monday, 2 meals on Wednesday, and 3 meals on Friday, if required. They will be either hot and can be reheated the next day, or a frozen meal may be included for Sunday. Additional details on meal service here.
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Do I have to take both lunch and dinner?
No, you can choose lunches, dinners or both. You can also choose how many days per week you would like meals. Additional details on meal service here.
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How do I sign up for meals?
Call the kitchen at 203-438-8788 or fill out this form and we will call you. If you meet our eligibility requirements, your meals will usually start the next delivery day. A member of our client service team will visit you within a few weeks of signing up.
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Does MOW deliver in inclement weather?
We try our best to deliver meals on schedule, but if the weather is very bad and roads are not passable, the kitchen will be closed or deliveries may be delayed for the safety of our drivers and kitchen crew. All clients are notified by telephone if we will not be delivering. We also provide emergency bags each year with provisions to use on days when the kitchen is closed due to inclement weather.
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How do I reheat my meal?
The plastic trays are microwave safe so meals can be reheated in your microwave. If you don't have a microwave you can switch the food to your own baking dish and warm it in a conventional oven.
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What type of milk do you provide?
We can provide 1% or whole milk. If you do not have a preference we provide 1%.
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What does lunch consist of?
Lunches include a sandwich, salad and fruit.
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What does dinner consist of?
Our dinners include a hot entrée, vegetable, roll, milk, and dessert or fresh fruit.
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Are the containers reusable?
No, they are designed for one use. Please recycle with your other plastics.
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What type of sandwiches do you provide?
On a rotational basis we serve tuna salad, chicken salad, egg salad, sliced turkey, sliced chicken, roast beef or low-sodium ham.
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Can you deliver the meals to a family member or friend instead of directly to the client?
No. It is our policy to deliver the food only to the primary party.
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Do I have to be home when the meal is delivered?
No. If you plan to be out or prefer not to answer the door, just leave a cooler outside and we will place the meal inside it.
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I don't like fish. Can you give me something else when it is on the menu?
We can provide a substitute meal in the case of dietary restrictions or allergies. Unfortunately, we can't accommodate food preferences.
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How much do the meals cost?
Effectively May 1, 2021, all meals are free of charge.